Utility Container

Mobile Menu Trigger (container)

Mobile Menu

Off Canvas Container (Do Not Edit)

Close Button

Close

Site Info Container

Two-Factor Authentication

Due to growing cybersecurity concerns, and a desire to protect student information, we will be enforcing two-factor authentication for all JSerra student Office365 accounts beginning in January of 2022.

What This Means
When signing in to your JSerra email account, or any software/cloud service that utilizes your JSerra email account to sign in, you will need to type in your password (first form of authentication), then use a second method of authentication to confirm that it is you accessing the account.

Methods of two-factor authentication

Microsoft Authenticator

(Preferred and most secure!)

  • Can be downloaded onto your mobile phone or device (Android and Apple).
  • Requires you to simply approve a pop-up notification using your phone's local security method (fingerprint/facial recognition/passcode).
  • Also have the option to have a 6-digit code available in the app that refreshes every 30 seconds.
  • See below for instructions.

Authy App

(Can be installed on your laptop if you do not have a mobile phone or device)

  • See below for instructions.

Text message

  • A code will be texted to your mobile phone whenever you need to authenticate into a JSerra account.

Software and Services affected

The following software and services are tied to your JSerra Office365 account and will require two-factor authentication to access them:

  • Email
  • OneDrive
  • Teams
  • Office365 Suite on the web
  • Office365 Suite installed on your computer (Word, PowerPoint, etc.)
  • Schoology
  • PowerSchool
  • Savaas

When you will be using two-factor authentication

You will be prompted to use two-factor authentication every 90 days if you choose to remember the device that you are authenticating on.

  • Example 1: If you log into Outlook or Schoology in Chrome browser, you will be prompted for a password, then your second form of authentication. If you click to remember the device, you will not be prompted to authenticate again for 90 days.
  • Example 2: If you authenticate your Office365 installation (Word, Excel, PowerPoint, etc.) on your computer, you will not be prompted to authenticate again for 90 days.

You will be prompted to use two-factor authentication when logging into any of the previously listed software and services on a new device (computer or mobile).

  • If you choose to remember the device, you will not be prompted again for 90 days.
  • It is not recommended to "remember device" when logging into public computers.

How This Affects Campus Cell Phone Policy

  • If your laptop or device prompts you to authenticate while in class, you should let your teacher know and it will be at their discretion to allow you to do so.

Questions?

  • Call 949.493.9010
  • Email support@jserra.org
  • Walk in (we are located in Busch Hall next to the Library)
line

Instructions